Customers say
Customers like the functionality, convenience, and rewards of the product. They mention it has a lot of benefits, is quick, easy, and safe. Some appreciate the efficient application process and simplified purchasing process. However, some customers have reported that the card is not easy to work with and managing it is a nightmare. Opinions differ on the interest rate.
AI-generated from the text of customer reviews
ZackLA –
I use this card for all my B2B Amazon purchases.
The cash back is great and the Amex benefits are an amazing plus without a membership membership fee.
ZackLA –
Mdlt auto –
I want to build my business credit , and applied for the card. It was simple, and approved for way more then expected.
Mdlt auto –
andy p –
I loaded up completely, another credit card / promotion / 0% interest for 12 months. Am X lowered my available credit limit, LOWERED my credit limit, because they FELT I may be becoming a risk / since I had one of my cards completely loaded. Am X actions in turn, lowered my score on my credit report, so then, two other Am X cards, did the same thing, which further lowered my score, over nothing. be aware, u will b watched, like a hawk. my payment performance IS perfect / 100% on time. This is CRAP. No other cards took any action, and I have 12; all with a $0 balance. Only AM X, over reacted.
andy p –
Giz –
While the Amazon promotion was nice, American Express Customer Service should close shops. I set up auto-pay upon credit card approval, but for some internal security reason at AMEX, the autopay was declined when it was time to execute it; I then made manual pay online, which was also declined a few days later for the same reason; then I put both American Express agent and my bank’s agent on a 3-way call to rectify the situation, and the AMEX agent was able to successfully set up and execute the autopay, and I was promised during that call that there won’t be any returned payment fee by AMEX due to the two declines. Then AMEX ended up charging me a returned payment fee of $35 and interest charges of ~$20. Despite explaining the situation twice to AMEX, they refused to refund these charges. I then closed the account in protest.
Giz –
Robert Bowdish –
When your browsing and that item pops up that you really want ,no digging for the debit card your Amazon American Express will be saved and ready so you don’t miss out on that last minute flash sale.
Robert Bowdish –
Dogmom –
I switched all purchases to the Amex card this year after paying off other cards. One card for everything. I didn’t realize how much I was earning until placing an order recently and it was more than I wanted to spend at the moment. Then I saw the option of applying rewards which I had accumulated more than 50% of the bill! Yes!! Order placed and money saved!
Dogmom –
Mike –
Not only does my card have the prestige of AMEX, but it doubles down with Amazon perks!
And, with Amazon at my fingertips, my buying power goes with the flow.
Mike –
Kronos –
I have had this card now for more than a few years and I feel its been a nice addition to my reward cards overall. I have a general card with cash rewards I use for day to day usage but when it comes to amazon purchases I use this card. I was hesitant at first as I worried if I had any issues with a purchase that I would not be given fair consideration but I can say now that over about 5 years and having maybe 2 issues that each time I feel the dispute process was fair and I had equal say in the issue with this card as I would have had with any AMEX cards I have currently. What’s nice on this card is the 5% bonus for amazon purchases as I use subscribe and save a bit and before you know it I have almost 500USD in rewards dollars after about 8 months, this is a nice little bit of money to use as the holidays come.
Kronos –