Heybike Race Max Electric Bike for Adults with 750W Peak Motor, 28mph Max Speed, 600WH Removable Battery Ebike, 27.5″ Electric Mountain Bike with 7-Speed and Front Suspension

I’m using this ebike for a fairly short commute for the most part. The components seem to be of good quality. i’ve only just had it for a week so I cannot make any comment about durability.

If you’re like me you don’t want to arrive at work sweaty and in need of a change of clothes first thing in the morning. This bike will get you there quickly and with ease. You really don’t have to exert yourself much at all. You can pedal with essentially no resistance and the assist will get you to speed quickly.

It took a while for the bike to arrive. Some communications issues with the seller but all good. Seems that the color I ordered (white) was out of stock….Black was in stock (doesn’t really matter to me) but even that took a couple of weeks to arrive.

At $769 (CAN) I have no complaints and worth the wait. Assembly is pretty straight forward. You may have to adjust the front disc brake but everything else is pretty simple. Allen wrenches and box wrenches are supplied. I think I needed only one other size Allen wrench to complete the assembly. No need to take this to the bike shop for assembly for anybody who has ever owned a bicycle before. Only thing that might be new to you is the battery and the disc brakes. Back wheel gear assembly is pre-assembled and in my case required no adjustment. Just mount the seat, the handlebars, front wheel with quick release and the pedals and you’re good to go.

This bike flies even at the mid-level of assistance. You won’t want to go to the third level of assist unless you’re on an open road with no traffic. As ebikes go, this one is light at about 54 pounds. That’s about twice the weight of a regular mountain bike.

I bought this e bike not really sure if I was going to use it, but I love it I’m addicticted and the more I use it to more I love it.This bike is a great entry level bike for a great price. The brake pads it comes with aren’t the best they worked ok but noisy and could be betrer so I replaced them as other had in reviews I read and now they are amazing. Quick switch with some you can get on amazon for $9.99 and now amazing. The shifter is nice and smooth. The battery lasts pretty good. I did add a handle bar riser and it is much more comfortable now. You may have to make a few changes to make it comfortable to ride depending on your size. 120km and Im so happy with it. The only thing is I have to replace the back tire already but I think it was my fault a fender I added would rub on it sometimes and I think that lead to the wear. learn from me if u add fenders pick good ones not cheap ones.

dans la commande , j’avais un cadenas qui devait être livré avec un des vélos mais je ne l’ai pas reçu, l’autre avait un support pour le cellulaire et lui je l’ai reçu

I’m going to list the Cons before the Pros, just because this is going to be a long review and I want to make sure people are aware of any potential problems, but I want to point out that despite the Cons, this bike is still worth a 5/5 from me, with the primary reason being the price: I spent literally dozens of hours searching and this was the only bike with a motor and battery this good for this price, from a proper Brand that can be contacted reliably for support.

Issue:
The most common issue, which based on reviews here and elsewhere seems to be happening to 1 in 20 people lately, is the packing plastic spacer on the left side of the front wheel breaking, leaving plastic wedged into the axle without anything protruding to grab the plastic by to pull it out, preventing you from putting the quick release rod through the axle in order to put the wheel on the bike. If this happens to you, heybike will send you a video instructing you to simply ram the quick release rod through the axle to push out the piece of plastic. Based on other people’s comments on videos, that seemed to work for most people. But if you happen to be very unfortunate, like me, and the plastic is wedged in there so bad that you actually bend the quick release rod in the process of ramming it for hours, then fear not. When I had that problem, I contacted support and they send me a new quick release rod, which took a week to arrive. This inconvenience cost me an opportunity, but I’ll cut them some slack because it’s still a great bike.

Shipping Cost
Another con is that the company does not cover the return shipping cost if you end up having to send the whole bike back. According to their policy in the book that came with the bike, you will be responsible for paying the shipping cost on returns. However, you do not have to pay the shipping cost on replacement parts if something arrives faulty. Most of the time if there’s a problem on arrival, it’s just a part, not the bike frame, so that should be fine.

Display
And, as usual, the built-in speedometer says you’re going a little faster than you really are. Apparently it’s typical for manufacturers’ displays to present a speed that is 10-20% faster than reality in order to upsell their bikes, so I wasn’t too upset to see that this bike was showing speeds around 5-10% faster than my phone GPS was giving me. Other than that, the display looks good, it’s bright and can be adjusted for visibility at day and night, and it’s easy to use. More expensive bikes will come with more customization options on their displays, but bikes in this price range tend to have basic displays, and this one is still better than average.

Battery
The battery life is great. Most e-bikes only get about half of the range they say they do, but this bike can actually get a little MORE than what they say it gets. They state 30-40 miles to a charge. The parts I needed only just arrived, so I haven’t gotten a chance to deplete the battery yet, but at 10 miles of riding in pedal assist 3 mode with my speed generally between 12-20 mph, I only took the battery down to 80%, so that might mean 45-50 miles to a charge. And I weigh 215 pounds, so if I can get that kind of range, you’ll probably have no problem. Expect 25-30 miles of range on throttle, 40-60 with pedaling.

The battery’s charge indicator leaves some to be desired, as when it is fully charged it will have 2 red lights and 3 green lights. At first glance one might think that means 60% charge, but it does in fact mean full charge. The battery can be locked to the frame with a key, which is important to prevent people from stealing the battery off of the bike, though you will still need a bike lock to protect the bike so they don’t just steal the whole entire thing. Get a U-lock to go around the frame, not a cord lock which can be cut. There’s a reason U-locks come with theft protection and cord locks don’t.

Motor
The 500W motor, as used by this bike, should be the new standard for e-bikes. In Europe the limit is 350W, so I understand why people make them, but if you live in the US like me, then you can use a 750W in most places, and 500W pretty much anywhere. I weigh 215 pounds, and the motor was enough to bring me up to 19.8 mph in a few seconds, and a few more seconds of rigorous pedaling got it up to 23 mph, which felt faster than I was expecting it to. Most places limit e-bikes to 20 mph, and this will get you to that.

Comfort
The handlebar grips are a nice touch, the front suspension is better than nothing, and the seat is a little wider than a typical bike seat, but still pretty basic. These were nice touches that you wouldn’t normally see on a bike this price, and it shows that they wanted this to be a finished product, not just the bare minimum that they could get out the door. If you weigh 200+ pounds and plan on riding dozens of miles, hopping curbs, and riding on the undermaintenanced roads and sidewalks that a lot of us are subjected to, then you might still want to buy a more comfortable bike seat and upgrade your suspension, but if you’re just an average 140-pounds, it will probably be good for you.

Size
This is a big bike; bigger than I was expecting. The 5’4-6’4 height range sounds accurate. If you’re shorter than 5’4, then when the bike isn’t moving, you’ll have to lean over on one foot because you’re not touching the ground with both feet at the same time. At 5’9 the bike feels great, and it still has a lot of room to raise the seat more.

Brakes
The brakes are plenty strong enough to stop the bike fast.

Night Visibility
The stock headlight is good enough for city riding. If you were going somewhere with no lighting at all, you’d probably want a stronger headlight to feel safe going full speed knowing what lies ahead. The tail light is bright and adjustable, so drivers know you’re there. As standard, it’s got reflectors on the wheels so people on the side can see you at night too.

Looks
The bike looks great. If you want your bike to look like a bike, this bike is for you.

Weight
It’s heavy, like all e-bikes. For a bike this big, with this powerful of a motor and this big of a battery, it’s actually lighter than average, but if you’re a smaller person then you might want to just go ahead and buy a smaller and lighter bike, because I imagine this would be difficult for a smaller person to pick up and carry.

Support
Their phone support answers fast, but it is a bit limited and feels like it’s only there to receive calls, not resolve them; after you tell them what your problem is they’ll redirect you to their e-mail support which will take longer to respond (12-48 hours), but they were helpful and they answered my questions and helped solve my problem.

Lately, this bike has been going on sale for $500-800. If you can get this bike for $700 or less, get it. The only bikes with comparable specs for cheaper than $600, are from companies that don’t even exist or drop-shippers that can’t provide proper support if anything goes wrong. And most reputable sellers with bikes this good are charging a lot more for them. Based on their website, it looks like they’re moving on to more expensive bikes with fancier designs, so this might be your last chance to get something standard and classic like this from Heybike.
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Update:

I’ve got 320 miles on the bike so far, and it’s running great. I’ve gone over some sketchy stretches of road and I was really worried about the tires when I heard the sounds of metal and glass pieces flying out from under them, but there are no punctures and everything’s still fine. I’ve heard that stock tires on bikes tend to be cheap, but these seem like some good tires and I’m happy with them so far. The traction is great, and when I apply the brakes fully from full speed, the only thing that slips is my own body as I brace for the deceleration. And speaking of the brakes, they work great, and they were silent at first, but I’ve gotten them pretty dirty from doing deliveries in the rain, and they’re starting to squeal; I’ll need to get some brake cleaner and scrub off the brake pads, but other than that the brakes are good. The waterproofing on the motor and battery seems to work well enough; I’ve ridden in the rain for hours and I’ve gone through lots of sitting water at 20 mph, and it hasn’t gotten into anything. Just remember to keep those rubber covers squeezed tight into the ports on your battery and you’ll be fine in the rain. I bought a more comfortable seat with suspension, and that combined with the front suspension is working great to cushion me on long rides on choppy roads. I adjusted the front suspension to a level that works good for me, and I really appreciate that that’s an option. Also, it took me a few weeks to get my legs back in shape, but now that I’m used to it, this bike actually works great for regular pedaling as well. A common problem with most heavy fat tire ebikes is that their weight and resistance makes them difficult to pedal without motor assistance. But I’ve done a lot of riding with the motor turned off, and I can maintain 17 mph without the motor when I’m on good roads, though it definitely helps to use the motor to get up to 20, then turn the assist down to 0 and use my legs to maintain speed and save the battery, since I sometimes do deliveries for 4-6 hours before taking a break to recharge the battery.

I’ve also gotten a lot of compliments from strangers about the bike, and that’s fun.

My first Ebike. I wanted something a bit more lightweight than most of the budget bikes. This one is solid and is quite remarkable for the price. It has plenty of power, brakes could be better but not bad. The acceleration and peddle assist are awesome. I’ve only ridden it about 30 miles and it holds a charge well. The system is comfortable and easy to use. Highly recommended, I would say I’m very happy and will not need to upgrade anytime soon. Heybike seems strong, fast, reliable, and a great value, thanks.